Privacy Policy

Privacy Policy — Pro Man And Van 

(UK Sole Trader)

Last updated: 27/11/2025

Pro Man And Van is a UK sole trader providing man and van, removals and delivery services. I am committed to protecting your personal data and respecting your privacy in compliance with the UK GDPR and Data Protection Act 2018.

1. Who I am

Business name: Pro Man And Van
Business type: Sole Trader
Location: Basildon, Essex, United Kingdom
Email: info@promanandvan.co.uk
Phone: 07450 466797

2. What personal data I collect

I may collect and process the following information when you contact me or make a booking:

Information you provide

• Full name
• Phone number
• Email address
• Addresses for      moving from and to
• Inventory list /      items to be moved
• Access details      (stairs, parking, restrictions)
• Preferred date      and time of service
• Payment      information (bank transfer details — I do not store card details)
• Any additional      information you choose to share
   

Automatically collected

When you visit my website:

• IP address
• Browser type and      device information
• Basic analytics      (via hosting platform or standard tools)
   

No tracking cookies are used unless added later and stated here.

3. How I use your information

I use your personal data to:

• Provide quotes      and confirm bookings
• Deliver removal      and man & van services
• Communicate      about your booking (SMS, WhatsApp, email or phone)
• Issue invoices      and process payments
• Improve my      services and website
• Maintain      business records for tax and legal purposes
   

I do not use your data for automated decision-making or profiling.

4. Legal basis for processing

I rely on the following legal grounds under UK GDPR:

• Contract – to      provide a service you request
• Legitimate      interests – running my business, responding to      inquiries
• Legal obligation –      accounting, tax, and record keeping
• Consent – only      when voluntarily provided (e.g., newsletter or review request)
   

5. How I store and protect your data

I store your information securely using:

• Encrypted      devices
• Password-protected      email and cloud systems
• Restricted      access (only me as the sole trader)
   

I keep data only as long as necessary:

• Service records: up to 6      years (HMRC requirement)
• Quotes with no      booking: up to 12 months
• Emails/messages: as needed      for communication or dispute protection
   

After this period, your data is securely deleted.

6. Sharing your information

I do not sell or trade your personal information.

I may share data only when necessary for service delivery or legal requirements:

• Trusted service      partners (e.g., subcontracted movers, if required)
• Payment      platforms or invoicing tools
• HMRC or      authorities when required by law
• Website hosting      provider for analytics and security

All partners follow GDPR rules.

7. Your data protection rights

Under the UK GDPR, you have the right to:

• Access the      personal data I hold about you
• Request      correction of inaccurate data
• Request erasure      of your data (in some cases)
• Object to      processing
• Request      restriction of processing
• Request transfer      of your data
• Withdraw consent      at any time (where applicable)
   

To exercise any of these rights, contact me at info@promanandvan.co.uk or 07450 466797.

8. Cookies and tracking

My website may use basic cookies or analytics tools for functionality and performance.
If I add cookies in the future, I will update this policy and provide clear consent options.

9. External links

My website may contain links to third-party sites (e.g., Google Maps, social media).
I am not responsible for the privacy practices of external websites.

10. Contact for data protection

Data Controller: Pro Man And Van (Sole Trader)
Email: info@promanandvan.co.uk
Phone: 07450 466797

If you are not satisfied, you may complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk

11. Changes to this Privacy Policy

I may update this policy from time to time. Changes will be posted on this page with a new “Last updated” date.